CHECK-IN by appointment CHECK-IN TIME all day, only by appointment Please note that we don’t have a 24h reception, like the hotels. So please let us know in advance your expected arrival time. CHECK-IN TIME If you arrive in the morning, from 10am to 1,30pm a fast check-in can be done, probably with our cleaning staff. If the room will be ready, it will be delivered as you arrive. If not, you can wait in the living room or you can leave your luggage and come back after daily cleaning. From 4 to 8pm check-in can be done with welcome drink and our touristic and culinary advices. From 1:30pm to 4pm is not possible to check-in, but you can try to contact us. We often brake our own rules! Please let us know if you arrive after 8pm as soon as possible, at least 24 hours before. An extra charge of 30 Euro per room can be calculated. CHECK-OUT TIME by 10,30 Am BREAKFAST TIME From 8 to 10am BREAKFAST Sicilian breakfast with cannoli and other sweet specialities is included. Savory sicilian breakfast only on demand (2 people minimum). Please advise your preference when you check-in. CANCELLATION POLICY If you cancel your booking within 14 days from the check-in date, no penalty will be charged. If you cancel your booking within 13 days from the check-in date, a penalty in the amount of the first night of your stay will be charged. In case of missed presentation or early departures, a penalty in the amount of the total cost of your stay will be charged. Non-refundable rates may be collected at the time of booking. ROOMS CLEANING every day from 10,30 am to 3pm LINEN CHANGE Bed linen are changed after the third day of stay. Linen on the floor will be changed with surcharge (3 Euro piece). NO SMOKING In all rooms smoking is strictly prohibited Offenders will be charged a penality fee equal to two nights accommodation You can smoke in 2 the terrace. ENERGY SAVING Rooms are equipped with a switch for energy saving. Keys must be removed from their slot when you leave the room, even for a short time. Penalty fees of 30 Euros per day might be charged for keys damaged, left indoor or lost. If you want to leave the air-conditioning turned on, you must ask for a second card – 12 Euro/day. LUNCH AND DINNER Guests can NOT use the kitchen at home! You’ll find a common little fridge and microwaves in the corridor for the needs of children. Lunch and dinner are not allowed in your room, even if takeaway. Extra cleaning for improper use of the room will be charged (15 Euro). VISITS If you have friends in Palermo, they are welcome to the house, but only in the living room. Bedrooms are not accessible to unregistered visitors. A penalty of 50 euros will be charged for each unregistered guest. HOW TO REACH US From the Palermo airport you can reach our B&B by BUS. The bus leaves every half hour to and from the airport. Details and prices online: www.prestiaecomande.it The nearest stop is called Politeama about 300 mt, 5 minutes walking. Tickets cost 6,20 Euro. You can also take a TAXI calling Radiotaxi +39 091 6878. The price (only for people calling) is 38€ up to a maximum of 4 people. 5 Euro more per person up to a maximum of 7 people by a van. If you have a CAR reach the port of Palermo and then, from Via Francesco Crispi, turn on the right in Via Mariano Stabile until the number 60. EXCURSIONS We are very close to the historical center. Walking you can reach the most important point of interest. On request, we suggest a giuded DAILY TOURS to the arabic Market of Ballarò, to Cathedral of Monreale and to the beach of Mondello starting from B&B at 9 am up to 4:30 pm x 4 people minimum. Please contact us for further information.